We are pleased to confirm that, after we were initially allocated 2,500 tickets for the fixture, we have since been allocated an additional 1,000 – meaning a fantastic number of Palace supporters will be able to attend the club’s first-ever fixture in a European competition proper.
As always, supporters must have a Season Ticket, Season Ticket+ or Membership to purchase for away games.
Tickets will be sold following a phased selling order based on Loyalty Points, which can be seen below.
Supporters are strongly advised to read the below information in full before purchasing tickets.
Please note that if supporters encounter any issues during the booking process, our box office is happy to help – email boxoffice@cpfc.co.uk or phone 0333 360 1861. You will need to be able to access to your emails to help us process this.
If you are eligible to buy
Supporters will need to buy directly from Dynamo Kyiv with a specific link, which will be mapped to your Crystal Palace email address.
If you are eligible, you will be emailed with a direct link to purchase your ticket once your sales phase (see below) is open.
Please be aware that there will be a limit of one ticket per transaction. If groups of supporters wish to sit together, they are advised to buy at the same time, selecting seats next to one another.
If you have multiple accounts under one email address, please contact boxoffice@cpfc.co.uk with an alternative address.
Sales Phases
All sales phases are subject to availability.
Please consult the below timings carefully:
- Phase 1 – Tuesday, 23rd September – From 10:00 BST via all methods: Season Ticket holders and Members with 6,000 Loyalty Points or more
- Phase 2 – Wednesday, 24th September – From 10:00 via all methods: Season Ticket holders and Members with 3,000 Loyalty Points or more
- Phase 3 – Thursday, 25th September – From 10:00 via all methods: Season Ticket holders and Members, no Loyalty Points requirements
How to buy
Each ticket will be delivered to the named individual on the ticket as either a PDF, or for download into your Apple or Google Wallet.
To book, follow the step-by-step process below:
- If you are eligible, you will be emailed with a direct link to purchase your ticket once your sales phase is open. Please follow this link.
- Click ‘Buy tickets’.
- Click ‘Authorized’.
- Enter your Palace ticketing email address.
- A confirmation code will be sent to your email address. This can take up to five minutes to arrive, so please be patient and do check your spam/junk folders.
- Click ‘Buy tickets’.
- Select your seat.
- Enter your first name, last name and passport number.
- Re-enter your email address, and click ‘Buy'.
- Another verification email will be sent to your email address.
- Re-enter your details (please note your mobile number must include +44).
- Click ‘Buy’.
- Complete your payment details (please note the currency will switch to Ukrainian hryvnia from PLN).
- Your purchase is now complete.
- Click ‘Download Ticket’ to download a PDF, or to add your ticket to your Apple / Google Wallet (depending on your device).
Please note that if supporters encounter any issues during the booking process above, our box office is happy to help – email boxoffice@cpfc.co.uk or phone 0333 360 1861. You will need to be able to access to your emails to help us process this.
Please note that all tickets are non-refundable.
Pricing
As above, tickets will be sold via Dynamo Kyiv. Prices at checkout will therefore be shown in Polish złoty currency, and will be priced at 47 PLN, around £10 GBP (estimated based on current exchange rate).
There will also be a 7% booking fee.
Please note that all tickets are non-refundable.
Passports
As required by Polish law, each supporter’s passport information will be required at the point of purchase.
The same passport must then be taken to the stadium on the day of the game. Random spot checks will take place at the Lublin Arena.
Dedicated sections
Palace fans have been allocated Section D1 as a dedicated singing section.
We have also been allocated C1 and C2, as per the stadium map below.
