The pricing structure is set by the Football Association.
Please note all sales phases are subject to availability.
All tickets will include a £2.50 booking charge per ticket, plus a £1.50 transaction charge.
Supporters under the age of 14 must be accompanied by an adult.
Sections 133 and 134 will be dedicated singing sections.
Supporters can purchase multiple seats together by adding their fellow supporters' (if eligible for that sales phase) Client Reference Numbers to the 'Friends & Family' section in their ticket Account Management profile. Click here to find out how.
Purchasing via the phone
As above, we highly recommend that all supporters purchase online, when and where possible.
However, if you are unable to purchase online, you can also purchase over the phone – as per the timings in the selling order above – through a Ticketmaster call centre via 0844 453 9940, where Ticketmaster staff will assist you with your purchase.
Please note that this call centre will only open at 14:00 at the start of each sales phase.
Calls to 0844 numbers are charged at 7ppm plus the customer’s phone company's access charge. Ticketmaster line open 14:00 – 17:00 BST, Monday - Friday.
The Crystal Palace Box Office will only sell tickets over the phone to disabled supporters who are unable to purchase online – please see below for further information.
Supporters with disabilities
Supporters with disabilities, who are unable to purchase online, can call the CPFC box office on 0333 360 1861 from 10:00 at the start of each sales phase to purchase their tickets.
However, we strongly advise purchasing online if you can, as we expect phone lines to be incredibly busy.
We have been allocated 300 seats which are recommended for ambulant disabled supporters, and 300 seats for their PAs. These seats are situated around row 31. We also have 100 wheelchair spaces and 100 PA seats.
These areas are the only location in the stadium where PA tickets will be available. If you would like to purchase in a different part of the stadium you can do so, but your PA ticket will need to be paid for. Please note we are unable to accept personal callers until 14:00 on the day of each sales phase.
Ticket delivery
All tickets for the Final are digital and will be emailed to the ticket owner, which is the same process we use for all our away fixtures.
All tickets will be emailed in the week leading up to the fixture.
Tickets will be in a digital format which can be downloaded to your Apple or Google Wallet, or printed at home through a PDF.
Please ensure that your email address is up-to-date on the Palace account you purchase tickets through, to ensure seamless delivery.
Please note that Wembley are unable to reprint tickets for memorabilia purposes. However, during the checkout process, you will have the option to add a memorabilia ticket for each ticket in your basket for £5.95.
This will feature a unique design to remember your visit to Wembley for the Cup Final, and will include your name and seat information on the back of the ticket. This is not a real ticket, and will be sent after the game. Please note: when ordering, this can only be ordered for the maximum number of tickets in your basket.
Coaches
We have four accessible supporter coaches available for this fixture at a cost of £30 per seat, with the departure time from Selhurst Park still to be confirmed depending on kick-off time.
Tickets for the coaches will go on sale at the same time as match tickets.
Ticket Checks
There will be approximately 100 tickets initially blocked for this game, and supporters in their possession will be required to go to the Wembley box office to confirm their identification before entry. These supporters will be required to show photo ID which matches the name on the ticket.
We understand that this may be an inconvenience to supporters, but this helps us in our continued battle against ticket touting, which prevents our loyal supporters from being able to attend matches.
Please note tickets purchased under your name are for your own personal use and are non-transferable. Supporters who transfer tickets without the permission of the club could face a ban on for purchasing future away games.
The Box Office at Wembley will only reprint tickets for supporters who have photo ID which matches the name on the ticket.
Match Details
Crystal Palace v Manchester City
- Saturday, 17th May
- Kick-off time TBC
- FA Cup Final
- Wembley Stadium
